These Terms & Conditions apply to bookings made via this website, Booking and Airbnb.
By booking a stay, guests agree to comply with these terms.
2. Booking & Payment
Reservations can be made through Booking.com, Airbnb or directly via the website.
Payment terms depend on the platform used (Booking.com and Airbnb’s policies apply for Booking.com and Airbnb bookings; direct bookings follow our policies).
A booking is only confirmed after full or partial payment, as specified in the reservation process.
3. Cancellation & Refund Policy
Cancellations and refunds for Booking.com and Airbnb bookings follow Booking.com and Airbnb’s cancellation policy.
Direct bookings via our website are subject to the cancellation policy stated at the time of booking.
4. Check-in & Check-out
Check-in time: 15:00h
Check-out time: 11.00h
Late check-outs must be arranged in advance and may incur additional fees.
5. House Rules
No smoking inside the apartment.
No pets allowed unless explicitly agreed upon.
No parties or excessive noise, respecting local regulations.
Guests are responsible for any damages and must report them immediately.
6. Liability & Responsibilities
The property owner is not liable for lost/stolen items or injuries occurring during the stay.
Guests must comply with all local laws and respect neighbors.
7. Privacy & Data Protection
Personal data collected via Booking.com and Airbnb is handled according to their privacy policies.
We do not share guest information except as required for booking and legal purposes.
8. Changes to Terms
These terms may be updated periodically, and guests are responsible for reviewing them before booking.
For any questions, please contact us at contact@madeirafamilyapartment.com
